PVCU WINDOWS AND EXTERIOR DOORS, GLAZING AND GLASS

The PVCu windows and doors fitted to your home require very little maintenance.  To clean the PVCu, wash down with a mild solution of water and non-abrasive mixture detergent, and then polish the frames with a soft cloth.  To remove stubborn marks on white frames a non-abrasive cream cleaner may be used.  On woodgrain foil frames only use soapy water – do not use polish, solvent or an abrasive clean on foil frames as they will damage the foil.

You must check all mastic joints and sealant seals around these windows and doors and make good or replacing any defects in that sealant.

Drainage Slots

Periodically check and clean away any debris from the drainage channels, both in the frame and on the outside of the frame (if drainage caps are fitted outside).

Patio and Bi Folding Door Tracks

Ensure tracks are kept clean and free from debris to allow the smooth running of the wheels.

Glazing and Glass

All the glazing has been manufactured to an exacting standard including toughened glass where appropriate and Low E-panels as standard where necessary.  All double-glazed units are hermetically sealed.

Glazing and glass can be cleaned with clean water and a wash-leather or a good proprietary glass cleaner. It is important that clean, non-abrasive materials are used to eliminate smears/streaks which may appear under certain light conditions and to prevent scratching of the glass surface.

External Condensation: Occasionally condensation may form on the external pane of glass on cold mornings. This occurs due to the internal and external temperature differences and is not a fault with the product.  The condensation will dissipate as the external temperature rises.

Internal Condensation: Internal condensation is caused by a number of factors including heat, moisture, air movement and building layout. Taking steps to control the amount of moisture created in a room is the most efficient solution.

Leadwork

Leadwork on glass units will oxidise when exposed to rain.  This oxidization may appear as mottled marks on the leadwork.  This is a natural process and after a few months the mottling will disappear, and the lead will all be of a dark grey colour.

Locking Hardware

Exterior doors are fitted with a multi-point locking system which operates by lifting the door handle to its maximum, operating the top and bottom locking device, and turning the thumb lock to operate the central lock.

At periodic intervals, lubricate all moving parts on the locking mechanisms and friction stays by spraying with a machine oil such as 3-in-1 (not to be confused with WD40). Regularly wipe down the exposed faceplates with an oiled cloth to maintain the appearance and remove any dirt and dust build-up. Where the locks locate into striker plates, lightly grease the strikers with a product such as petroleum jelly to ensure the smooth and positive location of the locks. The cylinder barrel can also be lubricated with machine oil.

Handles

Wipe handles with a damp cloth to remove dust and grime and then dry thoroughly. Avoid using a liquid or an abrasive cleaner.  Most handles can be tightened with a screwdriver if required, but care is required to avoid over-tightening.

Brass/ Satin Nickel products should be cleaned with a cloth moistened with soapy water or alternatively wiped over with a soft cloth with beeswax.

Door Frames, Architraves, Cills, Skirtings, Ceilings and Covings

Door frames, architraves, cills and skirtings may be wiped with a damp cloth to remove small marks and may be repainted as required.