Call now on: 01604 945 560

Holiday Lodge Insurance

Now that you have purchased your dream holiday lodge, it is important that you obtain comprehensive insurance for your holiday lodge and its contents. Park Home Assist (the administrators of the Platinum Seal Scheme) are the UK’s leading providers of Holiday Lodge Insurance, so get your quote today.

Holiday Lodge Insurance Specialists

Platinum Seal have been working with award-winning Park Home Assist Insurance Services, a UK based Park Home & Holiday Lodge insurance specialist with more than 19 years’ experience, and have been the administrators of the Platinum Seal Scheme since it began. There is very little they don’t know about Park Homes and Holiday Lodges.

Park Home Assist offer one of the most competitive and comprehensive policies available for Holiday Lodge owners and have more than 25,000 Park Home and Holiday Lodge policyholders throughout the UK.

Every member of the Park Home & Holiday Lodge Insurance Team has a high degree of knowledge about Park Home and Holiday Lodge Insurance, so you can be confident that the person you speak to has a specialist knowledge of Holiday Lodges and that you will receive the right level of cover for your lodge. Park Home Assist have won many awards for the outstanding customer service they provide to their customers and they have also won an award for their claims service too. If you want the peace of mind of an award-winning claims service, excellent customer service, comprehensive cover and competitive premiums, from a company who understand park homes and park home living, then contact Park Home Assist now on 01604 945 560.

About the Cover

Included As Standard

Our Holiday Lodge Insurance policy has been designed for holiday lodge owners and is exclusively available from Park Home Assist. Our very latest policy, providing enhanced cover, more discounts and competitive rates was launched in 2019. Below is an overview of what is included as ‘standard’ with our holiday lodge insurance policy.

  • Buildings cover up to £500,000
  • Contents up to £40,000
  • All contents are replaced on a new for old basis, except pedal cycles and clothing
  • Site clearance, transportation and re-siting of replacement home
  • Cover for outbuildings up to £1,000
  • Loss of keys and replacement locks
  • £5million public liability
  • £1,500 garden furniture cover
  • Unlimited freezer contents cover
  • 24-hour, 365-day claims notification facility
  • Cover for loss of use and hiring fees
  • Underwritten by top insurer at Lloyd’s of London

Optional Cover

We understand that one size does not fit all and that you may want to personalise your cover to better suit your requirements. We have taken this into account also which is why we offer you additional cover suitable for your individual circumstances. The type of optional cover that can be added to your policy can include:

  • Accidental damage cover for your buildings and your contents
  • Optional cover for holiday lets
  • Optional cover for accidental damage whilst let
  • Optional pedal cycle cover
  • Optional cover for malicious damage whilst let
  • Optional cover for sports equipment
  • £50,000 Legal Protection Cover which includes cover for park operator disputes.
  • Optional legal expenses cover

Discounts Available and other Benefits

Whilst Park Home Assist’s premiums are already competitive, there are also a range of discounts you may be entitled to, to save you a little more. They include:

  • No Claims Discount
  • Over 50’s Discount
  • Discount for Lodges aged less than 10 years old;
  • Discounts if you opt for an increased excess with options of £100, £150, £250 or £500 voluntary excesses

Payment Options

  • Option to pay by monthly instalments – no deposit necessary
  • Cheque
  • Most major credit and debit cards accepted (At No Additional Charge)
  • We can also accept cash if you want to pop in and have a coffee with some of the team.

Despite being one of the largest Park Home Insurance providers in the UK, outstanding customer service is at the heart of everything they do. At the start of 2024, Park Home Assist were awarded the 2024 Feefo Platinum Trusted Service Award, for the fourth consecutive year, in recognition of the excellent customer service that they provide to their policyholders. The Feefo award is an independent seal of excellence,  awarded only to companies as a direct result of what ratings their policyholders independently provide to Feefo.

Winners! 2022 Personal Lines Broker of the Year Award a British Insurance Award.

We were announced winners of this award and we are delighted. The Personal Lines Broker of the Year Award is one of the largest awards in the insurance sector designed to recognise and celebrate excellence and innovation within the UK insurance industry. The award is open to all UK-based insurance brokers, appointed representatives and independent intermediaries serving the personal lines and micro-commercial market. We had to demonstrate how we have responded to the demands and needs of customers with the products that we offer, provide evidence of the service and support we have delivered to customers, along with independent reviews from customers about how they feel about our services to validate the entry.

Read the full article written by the Insurance Post.

We’re Winners of Another British Insurance Award – The Customer Care Award 2022

The Customer Care Award is one of the largest awards in the insurance sector designed to recognise and celebrate excellence and innovation within the UK insurance industry.  The award is open to any UK-based insurer, broker or MGA who can clearly demonstrate an excellent level of customer care, backed by clear standards and validated monitoring of performance. Park Home Assist had to prove the impact of a customer care strategy along with customer retention levels and client satisfaction to be able to enter this category.

We are delighted to be announced as winners of this award and to win two British Insurance Awards on one night was a tremendous achievement, one which everyone in the company is extremely proud of.

Read more here: Park Home Assist Insurance Winners of Two British Insurance Awards 2022

Of course, you can have the most comprehensive policy and the most competitive premium, but it is when ‘the chips are down’ when you need to make a claim, is the true measure of the company you are insured with. The Park Home Assist service was recognized in 2017 by the insurance industry, by awarding the Park Home Assist claims team with the Customer Services Initiative Award for claims handling in 2017. They also have an in-house claims coordinator ensuring that your claim is handled efficiently from beginning to end.


© Copyright 2024 - Park Home Assist Insurance Services is Scheme Administrator of the Platinum Seal Warranty Scheme which is insured by Assist Insurance Company Ltd, Level 5 Mill Court, La Charroterie, St Peter Port, Guernsey GY1 1EJ. - Assist Insurance Company Limited is regulated under the Insurance Business (Bailwick Of Guernsey) Law 2002. Company registration number 43269.
Park Home Assist Insurance Services, is a part of Assist Insurance Services Ltd, Royal House, Newport Pagnell Road West, Northampton NN4 7JJ, and is authorised and regulated by the Financial Conduct Authority ('FCA'). Our FCA Register Number is 435530. You can check this on the FCA's Register by visiting the FCA's website or by contacting the FCA on 0800 111 6768.
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